Shipping & Logistics

Learn how to navigate through the intricate shipping and logistics process, from packaging to delivery.

Ensuring the right product arrives at the right place and the right time is key to having a seamless customer experience. 

 

In this course, you’ll learn how to master shipping and logistics. The importance of the shipping and logistics process is often underestimated but this step is key to a seamless customer journey. From choosing the best shipping methods to managing customer relations, our experts give you a comprehensive view into understanding the world of shipping and logistics.

What you’ll learn
  • An introduction to shipping & logistics
  • How to manage intake orders
  • Drawing up a return policy
  • How to set up customer relations
Chapters in this course
  • 5.1 Introduction to shipping
  • 5.2 How to package your items
  • 5.3 Shipping methods
  • 5.4 Determining your shipping policy
  • 5.5 Returns, refunds & exchanges policies
  • 5.6 Customer service
  • Glossary of key terms
  • Reading list & references
Pricing tiers